1. Information We Collect

Personal Information

When you sign up for BizzBoost, we collect:

• Business name and contact information
• Your name, email address, and phone number
• Billing and payment information
• Business type and service area

Call Data

Our AI receptionist service processes:

• Incoming call recordings and transcripts
• Caller phone numbers
• Call duration and timestamps
• Appointment booking details

Automatically Collected Information

• IP address and browser type
• Device information
• Usage patterns and analytics

2. How We Use Your Information

We use collected information to:

• Provide and maintain our AI receptionist service
• Process calls and book appointments on your behalf
• Send appointment confirmations and reminders
• Process payments and send invoices
• Improve our AI and service quality
• Send service updates and promotional communications
• Respond to customer support inquiries
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Service Providers: Third-party companies that help us operate our service (payment processors, cloud hosting, analytics)
• Your Customers: Call information necessary to complete bookings
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Call recordings are retained for 90 days unless you request longer retention. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to analyze website traffic and improve user experience. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Continued use of BizzBoost after changes constitutes acceptance of the updated policy.

11. Contact Us